Canon imagePROGRAF Large Format Service And Support

Canon Large Format Service & Support

Having trouble? Relax... You're talking to the experts.

Canon Printer Drivers

Got a flashy new computer? Lost your driver disc?

Don't worry - We have all of the lastest, up to date drivers here...

17" (A2) Models

Click on the models below to find up-to-date printer drivers...

iPF500 | iPF510 | iPF5000 | iPF5100


24" (A1) Models

Click on the models below to find up-to-date printer drivers...

iPF600 | iPF605 | iPF610 | iPF650 | iPF655 | iPF670 | iPF680 | iPF685 | iPF6000S | iPF6100 | iPF6200 | iPF6300 | iPF6350 | iPF6300S | iPF6400 | iPF6400S | iPF6450 | iPF6400SE


36" (A0) Models

Click on the models below to find up-to-date printer drivers...

iPF700 | iPF710 | iPF720 | iPF750 | iPF755 | iPF760 | iPF765 | iPF770 | iPF780 | iPF785


44" (1m) Models

Click on the models below to find up-to-date printer drivers...

iPF815 | iPF820 | iPF825 | iPF830 | iPF840 | iPF850 | iPF8000 | iPF8000S | iPF8100 | iPF8300 | iPF8300S | iPF8400 | iPF8400S | iPF8400SE


60" (1.5m) Models

Click on the models below to find up-to-date printer drivers...

iPF9000 | iPF9000S | iPF9100 | iPF9400 | iPF9400S

Canon User Manuals

Be honest... Have you read your copy?

Everything you need to know about your Canon large format printer is in the manual, so make sure you read it!

 

17" (A2) Models

Click on a model below to view the PDF manual...

iPF510 | iPF5100


24" (A1) Models

Click on a model below to view the PDF manual...

iPF605 | iPF610 | iPF670 | iPF680 | iPF685 | iPF6400 | iPF6450 | iPF6400S | iPF6400SE


36" (A0) Models

Click on a model below to view the PDF manual...

iPF750 | iPF760 | iPF770 | iPF780 | iPF785


44" (1m) Models

Click on a model below to view the PDF manual...

iPF825 | iPF830 | iPF840 | iPF850 | iPF8400 | iPF8400S | iPF8400SE


60" (1.5m) Models

Click on a model below to view the PDF manual...

iPF9400 | iPF9400S

Canon Error Codes

Hardware errors and what they mean

If your Canon large format printer is displaying an error code and you are having trouble printing, check the handy guides below which will give you an indication as to what may be at fault with the printer, and possibly how to overcome the issue...

Hardware Error 03130031-2618

An 03130031-2618 error is quite terminal and is usually the result of a printhead short-circuit which blows the main PCB board in the printer. This can occur after a paperjam where the printhead strikes the media, becomes unseated correctly and ink works its way onto one of the electrical terminals.

 

In order to repair this problem, you will often need 2 new printheads and a new main PCB board. With printheads being £265+vat and a main PCB board being around £600+vat, you are looking at a bill of around £1,400+vat including engineer labour time.

 

If you are unlucky enough to get an 03130031-2618 error code, it may be worth considering a new printer with a warranty.


Hardware Error 03130031-2F26

Canon large format printers display an 03130031-2F26 error when they are having trouble moving the printhead along the carriage. So you will often find that this error is displayed if you have experienced some paper jams or there is some material blocking the printhead from moving.

 

If your printer displays a 03130031-2F26 error, the best course of action is to check the paper path in the first instance, then switch the machine off and start it back up again.


Hardware Error 03130031-4027

If your Canon printer displays a 03130031-4027 error then it is having problems with the carriage. We sometimes see this in older machines (in conjunction with a 2F26 error) where the carriage rail becomes dirty or the bearings get worn.

 

Make sure your carriage area is clean and free of obstructions, then try switching your printer off and on in order to clear the error.

 

If the 03130031-4027 error is still displayed, then perhaps it might need a qualified engineer to give it a service. We can often rectify this for around £300+vat, depending on where you are in the country. Feel free to give us a call and speak to a friendly member of our team.


Hardware Error E161-403E

An E161-403E error code illustrates a problem with the printer's RIGHT printhead. It could have been damaged due to a paper-jam or has become blocked. On rare occasions an E161-403E error can relate to a more serious electrical problem.

In any case, the first step to recovery with this error code is always to replace the RIGHT printhead.


Hardware Error E161-403F

An E161-403F error code illustrates a problem with the printer's LEFT printhead. It could have been damaged due to a paper-jam or has become blocked. On rare occasions an E161-403F error can relate to a more serious electrical problem.

In any case, the first step to recovery with this error code is always to replace the LEFT printhead.


Welcome To The Canon imagePROGRAF Customer Forum

Visit The Canon imagePROGRAF User Forum

Come and share troubleshooting questions and advice with other Canon large format users...

 
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Total Imaging - The Canon imagePROGRAF Large Format Experts

Remote Support

We can remote control your PC or Mac

Click on the link below to download our remote access software (it's safe!) and we'll be able to remote control your PC or Mac in a jiffy...

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Total Imaging - The Canon imagePROGRAF Large Format Experts

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We're The Canon Experts

If you're having trouble with your printer and can't find the answer here, get in touch and speak with a friendly member of our team...


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