Canon Large Format Service & Support

Hardware Error 03130031-2618

An 03130031-2618 error is quite terminal and is usually the result of a printhead short-circuit which blows the main PCB board in the printer. This can occur after a paperjam where the printhead strikes the media, becomes unseated correctly and ink works its way onto one of the electrical terminals.

In order to repair this problem, you will often need 2 new printheads and a new main PCB board. With printheads being £265+vat and a main PCB board being around £600+vat, you are looking at a bill of around £1,400+vat including engineer labour time.

If you are unlucky enough to get an 03130031-2618 error code, it may be worth considering a new printer with a warranty.

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Hardware Error 03130031-2F26

Canon large format printers display an 03130031-2F26 error when they are having trouble moving the printhead along the carriage. So you will often find that this error is displayed if you have experienced some paper jams or there is some material blocking the printhead from moving.

If your printer displays a 03130031-2F26 error, the best course of action is to check the paper path in the first instance, then switch the machine off and start it back up again.

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Hardware Error 03130031-4027

If your Canon printer displays a 03130031-4027 error then it is having problems with the carriage. We sometimes see this in older machines (in conjunction with a 2F26 error) where the carriage rail becomes dirty or the bearings get worn.

Make sure your carriage area is clean and free of obstructions, then try switching your printer off and on in order to clear the error.

If the 03130031-4027 error is still displayed, then perhaps it might need a qualified engineer to give it a service. We can often rectify this for around £300+vat, depending on where you are in the country. Feel free to give us a call and speak to a friendly member of our team.

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Hardware Error E161-403E

An E161-403E error code illustrates a problem with the printer's RIGHT printhead. It could have been damaged due to a paper-jam or has become blocked. On rare occasions an E161-403E error can relate to a more serious electrical problem.

In any case, the first step to recovery with this error code is always to replace the RIGHT printhead.

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Hardware Error E161-403F

An E161-403F error code illustrates a problem with the printer's LEFT printhead. It could have been damaged due to a paper-jam or has become blocked. On rare occasions an E161-403F error can relate to a more serious electrical problem.

In any case, the first step to recovery with this error code is always to replace the LEFT printhead.